- How does Calendar Sync work?
Grace automatically syncs your calendar events to related records inside your CRM in real time.
- Which calendar events are synced?
Grace syncs only the events for entities which are already managed inside your CRM. Grace does not sync events which are marked as private. If an existing event is marked as private at any time, the record is automatically deleted from your CRM for privacy reasons.
- Anything else I need to know?
Grace does not sync events which last longer than 14 days. This is a limitation of the event object inside the CRM.